Mental health services, like counselling, can be an important part of a regular wellness routine — much like going to the gym. However, many people don’t view counselling as accessible enough to make it part of their routine, often because of cost, wait times or simply thinking it’s no use to them. Calgary Counselling Centre works to break down barriers to counselling and emphasizes that everyone can benefit from it.
“Everybody deserves to be seen, heard, validated and understood, and that’s essentially what counselling is in a nutshell,” says Sarah Rosenfeld, Calgary Counselling Centre’s associate director of counselling.
With sliding-scale fees and no waitlists, Calgary Counselling Centre makes it a little easier to get the help you need when you need it.
Effective results
At the heart of Calgary Counselling Centre’s approach is a commitment to matching each client with the therapist best suited to their needs. The Centre uses feedback-informed treatment — a proven method that measures client outcomes and incorporates client feedback from sources such as questionnaires to guide the therapy.
“This tool allows us to ensure that the client is at the centre of any treatment that happens, and that allows clients to experience meaningful action through therapy,” explains Rosenfeld. “Why it works so well is that the therapist is not in charge of that process; the client is. Clients are able to get their needs met, we can adjust what we’re doing, and it leads to better outcomes.”
And the results speak for themselves. Calgary Counselling Centre surpasses the national benchmark for effective client outcomes. In fact, it delivers some of the best client results in the industry.
You don’t have to wait
Calgary Counselling Centre is committed to making support accessible when it’s needed most, which is why it ensures there is no waitlist. Typically, clients are connected with a counsellor within two business days of completing an intake form. On rare occasions, during periods of very high demand, it may take a little longer, but the Centre works hard to connect every person with the support they need as soon as possible.
“It takes a lot of courage for somebody to reach out for help. If there’s a wait time, delay, or we’re not being responsive, it might actually disincentivize somebody to go through with that process. We want to be able to meet that need right away,” says Rosenfeld.
The Centre also works on a sliding scale, so clients can talk to their therapist about what’s affordable for their individual circumstances. And that scale is adaptable at any time to accommodate life’s unpredictable changes.
For everyone
Calgary Counselling Centre offers various types of counselling, ranging from individual and couples counselling to family, group and youth. Sometimes, people may not even realize they could benefit from counselling. With loneliness becoming more prevalent, those who feel isolated, misunderstood or disconnected, for example, could benefit from reaching out.
“There’s a wide range of support that you can get here and a really caring, committed and trained staff that provides exceptional service. You just have to make the call and step forward, and everybody on the other line is happy to help,” says Rosenfeld.
To learn more, visit calgarycounselling.com.
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